Last updated: 25 July 2025

Decor Nest is a trading name of DECORNEST LTD.

Registered office: 23a Kenilworth Gardens, Hayes, UB4 0AY, United Kingdom

📞 +44 7457 409318 · 📧 contact@onlinesofaworld.co.uk

1) Eligibility

To qualify for a wholesale account with Decor Nest (“we”, “us”):

  • You operate a registered retail business (brick-and-mortar and/or online).
  • Personal-use purchases are not permitted.
  • Reselling on third-party marketplaces (e.g., Amazon, eBay, Etsy, OnBuy) is prohibited unless we give prior written consent.
  • We reserve the right to approve, deny, suspend, or cancel any wholesale application or order at our discretion.

Application requirements (minimum):

  • Company name, registered number, VAT number (if applicable)
  • Trading and billing addresses
  • Website URL(s) and sales channels
  • Contact person & role
  • Estimated first order value / annual volume

2) Pricing & discounts

  • Prices are displayed in GBP (£).
  • Wholesale pricing is available only to approved accounts for resale.
  • Promotional or bulk purchases outside approved terms may be refused or re-priced.
  • Additional discounts beyond wholesale rates are not normally available except during agreed promotions or contract terms.
  • Orders placed with unauthorised discount codes may be cancelled.

MAP/RRP (if provided): Retailers must not advertise below our stated Minimum Advertised Price (MAP) or Recommended Retail Price (RRP) without written approval.

3) Payment terms

  • All orders are payable in full, upfront, prior to shipment (pro-forma).
  • We accept major cards (Visa, Mastercard, American Express) and may offer PayPal, Apple Pay, Google Pay, or Klarna (subject to status/availability at checkout).
  • Bank transfer may be available on request.
  • Title to goods passes on receipt of full payment. Risk transfers on delivery.

4) Order processing & fulfilment

  • Processing time: typically 1–2 business days after payment is received.
  • We ship from UK fulfilment centres.
  • Wholesale shipping is quoted at cost unless otherwise agreed in writing (thresholds or free-shipping promotions may be agreed case-by-case).
  • Import duties, taxes and brokerage fees for non-UK orders are the retailer’s responsibility.

5) Shipping, risk & loss

  • Orders ship on tracked services; tracking is provided on dispatch.
  • Risk of loss passes to you on delivery to your address or nominated carrier.
  • You are responsible for accurate shipping details; redelivery fees may apply if parcels are returned to us.

6) Returns, damages & shortages

  • Inspect deliveries immediately. Report damages, shortages, or discrepancies within 5 days of receipt to contact@onlinesofaworld.co.uk with photos/videos.
  • All items are QC-checked before dispatch. For verified defects/damage we will repair, replace, or credit at our discretion.
  • Change-of-mind returns are not accepted on wholesale orders unless agreed in writing (a restocking fee may apply).
  • Returns must be authorised (RMA) before shipping back to us.

7) Warranty

Wholesale purchases carry our standard 12-month manufacturer’s warranty against defects in materials and workmanship under normal use. The warranty excludes misuse, improper assembly, neglect, weather damage without covers, wear and tear, and unauthorised modifications. See our Warranty & Replacement Policy for full details.

8) Intellectual property & brand use

  • You may use our product images, copy and brand assets solely to market and sell genuine Decor Nest products purchased from us.
  • Do not register or bid on our trademarks, brand names, or confusingly similar domains/handles.
  • We may revoke asset usage rights at any time.

9) Channel restrictions

  • No marketplace sales (including Amazon, eBay, Etsy) unless we give written approval.
  • If approved, you must follow all MAP/RRP, content and brand integrity guidelines we provide.

10) Cancellations & order changes

  • We may cancel or amend orders at our discretion (pricing errors, suspected fraud, stock issues, credit issues).
  • You may request a cancellation before dispatch; once dispatched, standard wholesale returns rules apply.

11) Confidentiality

All wholesale pricing, terms, marketing materials and operational data shared with you are confidential and may not be disclosed to third parties without our written consent.

12) Governing law & jurisdiction

These Wholesale Policies are governed by the laws of England & Wales. The courts of England & Wales have exclusive jurisdiction over any disputes.

13) Contact (Wholesale)

Wholesale Team – Decor Nest Ltd (DECORNEST LTD)

📧 contact@onlinesofaworld.co.uk

📞 +44 7457 409318

Address: 23a Kenilworth Gardens, Hayes, UB4 0AY, United Kingdom